Description
The Leave Management team at Capital One is seeking a Principal Coordinator to join their team.
As the Principal Coordinator, Leave Management, you will perform a wide variety of Leave Management activities including updating key transactions into the HR processing system, answering and managing a high volume of work in Sales Force, ensuring all documentation and system updates are accurate and meet regulatory requirements all with a focus on providing an exceptional associate experience.
A successful candidate would offer and implement process improvements to drive efficiencies, compliance adherence and the associate experience.
Additional support in auditing, testing and reporting to meet SLA’s will also be required.
Responsibilities include:
- Ensuring accurate data entry of Associate and vendor information
- Triaging and routing Associate inquiries through ticketing system
- Working with vendors to monitor administration of Leave and Accommodation benefits
- Performing a variety of regularly scheduled and ad-hoc audits of leave management data to maintain compliance with established standards
- Providing additional information and guidance to associates with questions concerning their leave management options
The role requires regular, on-site attendance of at least 3 days per week and overtime may be required as business needs dictate.
The minimum and maximum full-time annual salaries for this role are $56,800 - $64,800.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.