Service Sales Support Specialist

We are seeking a Service Sales Support Specialist to join our Renewal Enablement team. As a Service Sales Support Specialist, you will play a critical role in supporting the sales teams across the globe to achieve their sales, revenue, and booking goals.

You will be responsible for generating sales quotations and proposals, ensuring quotation deadlines are met, and developing a thorough understanding of Polycom and HP product and service portfolio.

Key responsibilities:

• Generate sales quotations and proposals, ensuring quotation deadlines are met
• Ensure all quotations are recorded in HP IQ
• Prepare and request discounts in HP IQ
• Develop a thorough understanding of Polycom and HP product and service portfolio
• Undertake any other duties required to assist in the successful operation of the department

Requirements:

• High degree of accuracy and attention to detail
• Excellent time management and prioritization skills
• Excellent timekeeping and team player skills
• Ability to communicate effectively in English - both written and oral
• Able to demonstrate flexibility and adaptability in a fast-paced environment
• Ability to work in a calm and logical manner, particularly when under pressure
• Represent Polycom/HP in a professional, honest and ethical manner with a focus on delivering a high degree of customer satisfaction always
• Flexible approach – sometimes it may be necessary to work beyond normal office hours, especially at quarter end
• Winning attitude

Computer skills:

• Price Hub, HP IQ
• Microsoft suite (Outlook, Excel, Word, PowerPoint, PDF)
• Good Excel skills (pivots/formulas/look-ups etc)
• Integrated quoting tool