Retail Industry Solutions Inside Sales Representative

We are seeking a Retail Industry Solutions Inside Sales Representative to join our team. As a Retail Industry Solutions Inside Sales Representative, you will be responsible for proactively reaching out to potential customers, initiating sales conversations, building relationships, and guiding prospects through the sales process.

Responsibilities

• Identify and research potential leads through various sources, including cold calls, online research, and networking, to build a strong pipeline of potential customers.
• Evaluate leads' needs, budget, and decision-making authority to determine their potential as qualified opportunities for the sales team.
• Develop a deep understanding of the products or services offered, stay up to date with new features and enhancements, and effectively communicate their value propositions to prospects.
• Lead market penetration campaigns while training and coaching other inside sales representatives.
• Deliver compelling presentations and demonstrations of products or services, tailoring them to meet the specific needs and interests of each prospect.
• Manage and update CRM systems or sales tracking tools to document interactions, track leads' progress, and ensure the sales process is efficiently managed.
• Stay informed about industry trends, competitors, and market developments to adapt sales strategies and better position the organization's offerings.
• Collaborate with marketing, customer support, and product teams to gather information, address customer inquiries, and provide feedback on customer needs and preferences.
• Provide regular sales reports and updates to supervisors, detailing progress, challenges, and opportunities, while also analyzing sales data to identify trends and areas for improvement.

Education & Experience Recommended

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 6-8 years of related work experience, preferably in inside sales or tele sales, or a related field.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including 4-12 weeks fully paid parental leave based on tenure, 13 paid holidays, and additional flexible paid vacation and sick leave.

The on-target earnings (OTE) range for this role is $70,000 to $108,000 USD annually with a 60%/40% (salary/incentive) mix. Pay varies by work location, job-related knowledge, skills, and experience.