Description
We are seeking an Inside Sales, ISR 3 Specialist - Collaboration to join our team. As an Inside Sales specialist, you will manage a defined set of customers, leads, or transactional sales opportunities with moderate guidance. You will build customer relationships, maintain a healthy pipeline, and support the end-to-end sales cycle while partnering with Account Executives and internal teams to achieve sales objectives.
Responsibilities
- Develop and manage a pipeline of qualified opportunities within an assigned customer segment or account set.
- Conduct prospecting, lead generation, cold calling, networking, and referral follow-up to create new sales opportunities.
- Assess customer needs and tailor sales messages to communicate relevant product, service, and solution value.
- Independently manage smaller transactional deals from qualification through close within established authority and processes.
- Partner with Account Executives to develop approaches for customer retention, account growth, and portfolio expansion.
- Support product selection, pricing, proposals, demonstrations, and responses to routine requests for proposals.
- Maintain accurate forecasts and sales records, monitor progress toward targets, and take timely follow-up actions.
- Analyze standard sales metrics to recognize trends, improve conversion, and strengthen pipeline health.
- Coordinate across sales, technical, partner, and operations teams to address customer requirements and remove execution barriers.
- Use digital and AI-enabled insights to improve opportunity prioritization, customer engagement, and decision-making.
Education & Experience Recommended
- High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
- Typically has 4-6 years of related work experience, preferably in inside sales or tele sales, or a related field.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including 4-12 weeks fully paid parental leave based on tenure, 11 paid holidays, and additional flexible paid vacation and sick leave.
The pay range for this role is $60,000 to $70,800 USD annually with additional opportunities for pay in the form of bonus and/or equity.
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