Clinical Trial Material (Kitting) 3rd Shift Supervisor

We are seeking a Clinical Trial Material (Kitting) 3rd Shift Supervisor to join IQVIA Laboratories at Marietta, GA.

As a Clinical Trial Material (Kitting) 3rd Shift Supervisor, you will lead daily clinical trial material kitting operations in a regulated, high-volume production environment, ensuring on-time delivery, quality compliance, and strong team performance.

Responsibilities

• Lead, coach, train, and develop a team of approximately 15 direct reports
• Manage daily production schedules and prioritize urgent, same-day, future-dated, and business-critical work orders
• Serve as the first point of contact for production issues and escalate unresolved matters to CTM management
• Coordinate with Warehouse, Logistics, Quality, Project Services, and IT to prevent production delays and resolve operational issues
• Lead daily cross-functional meetings and communicate production priorities, risks, constraints, and performance updates
• Prepare production files and reports using LTMS, TOPCAT, QLIMS, Power BI, and other enterprise platforms
• Support root cause investigations involving quality incidents, customer complaints, operational incidents, and in-process deviations
• Ensure compliance with GMP, OSHA, SOP, training, and applicable regulatory requirements while supporting continuous improvement initiatives

Requirements

• An associate's degree or educational equivalent is required
• 3-4 years relevant experience including 1 year in a leadership capacity and/or equivalent combination of education, training and experience
• Working knowledge of Microsoft Excel, Outlook, and PowerPoint
• Experience using production, laboratory, or enterprise systems; familiarity with LTMS, TOPCAT, QLIMS, and Power BI is beneficial
• Working knowledge of applicable hazardous goods shipping regulations and regulated manufacturing requirements

Knowledge, Skills and Abilities

• Effective leadership, coaching, and team-development skills in a fast-paced production environment
• Excellent organizational skills, attention to detail, and the ability to manage competing priorities
• Strong written and verbal communication skills with a customer-focused approach
• Ability to establish and maintain effective working relationships with employees, managers, clients, and cross-functional partners
• Flexibility to work core third-shift hours of 11:00 p.m. to 6:00 a.m., with potential coverage from 2:00 p.m. to 11:00 p.m. based on business needs
• Flexibility to support overtime, weekends, and holidays when required by critical business needs and accelerated clinical trial timelines

What We Offer

• Competitive salary: $58,400.00 - $121,700.00 per year
• Comprehensive benefits program to support physical, mental and emotional, financial and social well-being