Description
We are seeking a Sales Manager to join our team in Mumbai, Nirlon Knowledge Pk B1.
As a Sales Manager, you will manage telephonic campaigns to acquire new customers and retain existing ones, focusing on selling retail loan products and mobilizing low-cost deposits to meet assigned financial targets.
Your Key Responsibilities:
- Outbound prospecting: call potential customers from provided databases to pitch banking products
- Asset sales: market and sell loans, business loans, LAP, and working capital
- Liability mobilization: source new savings accounts, current accounts, and term deposits
- Lead nurturing: follow up on digital leads, website inquiries, and dropped application funnels
- Product guidance: explain interest rates, processing fees, loan eligibility, and documentation requirements clearly
- Query resolution: address customer grievances, product doubts, and fee-related questions professionally
What We Offer:
- Best-in-class leave policy
- Gender-neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender-neutral)
- Sponsorship for industry-relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive hospitalization insurance for you and your dependents
- Accident and term life insurance
- Complementary health screening for 35-year-olds and above
Requirements:
- Graduate in any discipline (Commerce, Business Administration, or Finance preferred)
- 1-3 years of experience in tele-sales, banking, financial services, or BPO outbound sales
- Strong command over regional languages and English (both verbal and written)
- Excellent negotiation skills with the ability to handle customer objections
- Familiarity with CRM tools, LMS, and Excel
- Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs