Description
We are seeking a Restaurant Supervisor to join our team at The Ritz-Carlton in Hong Kong.
As a Restaurant Supervisor, you will play a key role in ensuring that our guests receive exceptional service and that our restaurant operations run smoothly. You will be responsible for leading a team of staff to provide optimum service, inspecting grooming and attire, and completing opening and closing duties.
Key responsibilities include:
- Ensuring staff work together as a team to meet guest needs
- Inspecting grooming and attire of staff
- Completing opening and closing duties, including setting up supplies and tools, cleaning equipment and areas, and locking doors
- Monitoring dining rooms for seating availability, service, safety, and well-being of guests
- Assisting management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees
- Following company and safety policies and procedures
- Welcoming and acknowledging guests, anticipating and addressing their service needs
- Developing and maintaining positive working relationships with others
- Ensuring adherence to quality expectations and standards
We are looking for candidates with:
- High school diploma or G.E.D. equivalent
- At least 2 years of related work experience
- At least 1 year of supervisory experience
As a member of our team, you will have the opportunity to learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. We offer a dynamic work environment where you can grow and develop your skills.
In return for your hard work and dedication, we offer a competitive salary and benefits package.