Description
Cisco's GTM Readiness & Performance team helps the global marketing organisation work smarter by connecting people, processes, and platforms. As the GTM Operations & Enablement Lead, you'll be the operational partner for marketer enablement and process development. You'll own the operational enablement roadmap, turning campaign and related go-to-market process standards into clear guidance, training, and repeatable workflows.
Responsibilities:
- Identify and remove bottlenecks across campaign execution, tagging, metadata, and lead management
- Provide day-to-day operational and data support for team leads
- Analyze marketing and operational data to uncover inefficiencies and partner with Marketing Operations leaders on recommendations
- Introduce automated templates, validation checklists, and self-service workflows that reduce manual effort
Minimum Qualifications:
- Bachelor's degree with 7+ years of relevant experience, or Master's degree with 4+ years of relevant experience in Marketing Operations, GTM Enablement, or a related field
- Experience developing, implementing, and maintaining operational processes, workflows, or enablement programs
- Experience analyzing marketing or operational datasets to identify trends and develop recommendations
- Experience creating operational documentation, process guidelines, and clear summaries, presentations, or readouts for business and leadership stakeholders
- Working knowledge of Salesforce (SFDC) or a marketing automation platform
Preferred Qualifications:
- Experience supporting Marketing Operations or GTM enablement within a global B2B technology organisation
- Familiarity with Adobe solutions, and with both Salesforce (SFDC) and marketing automation platforms
- Understanding of campaign attribution and marketing data governance
- Experience implementing workflow automation, self-service tools, or AI-enabled solutions to improve operational efficiency
Benefits:
- Medical, dental, and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short and long-term disability coverage
- Basic life insurance
- Paid time away, including holidays, vacation time, and sick time
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