Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
As a Claims Technician, you will be the calm voice claimants rely on to get their lives back on track.
You will oversee a repair-based portfolio, managing the repair progress on our in-house claims system. Your responsibilities will include setting up and updating records, proactively managing repair timelines, and ensuring timely completion of repairs with exceptional customer service. Familiarity with schedules of work is a plus. You will liaise with customers, contractors, and clients, ensuring smooth communication and efficient repair processes.
The skills you will have when you apply:
- Experience in a customer service office environment
- Excellent communication skills
- Prioritisation: Ability to prioritise your workload and identify urgent tasks
- A commitment to work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification
What we’ll give you for this role:
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Group Income Protection
- Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Discounts on various products and services