Description
Lucid Software is seeking a Field Enablement Manager to lead the onboarding, performance coaching, and development and delivery of high-impact enablement programs for its North America Commercial Sales teams.
As a member of the Field Enablement team, you will partner closely with sales leadership, frontline managers, cross-functional partners, and global enablement peers to equip sellers with the knowledge, skills, and tools they need to execute consistently in the field.
Your focus will be in the field, partnering directly with frontline managers on deal strategy, dissecting customer conversations in Gong, running interactive deal clinics, and accelerating ramp time for new hires.
You will translate global GTM priorities and sales methodologies into practical, deal-winning execution across commercial accounts.
Your success will be measured by leading indicators of seller excellence such as accelerated ramp velocity, methodology and messaging adoption, pipeline progression, and frontline coaching impact.
Responsibilities:
- Serve as the primary enablement partner for all sales roles across the NA Commercial region
- Partner with sales leaders and frontline managers to identify skill gaps, performance trends, and regional enablement needs
- Customize global enablement programs to meet segment-specific needs
- Facilitate live enablement workshops that help sellers apply the sales methodology, messaging, and competitive positioning
- Reinforce enablement initiatives post-launch through reinforcement, practice, coaching, manager partnership, and follow-up
- Lead high-energy, practical deal workshops, live pitch practices, and roleplays
- Craft and execute high-impact coaching plans tailored to diagnosed needs
- Support regional launches for new products, messaging updates, sales plays, methodology changes, tools, and other strategic initiatives
- Develop high-impact, seller-friendly assets
- Support frontline managers with coaching and guidance
- Stay close to the field by attending team meetings, listening to sales calls, gathering rep and leader feedback
- Partner with frontline sales leaders to inspect pipeline, join key account reviews, and diagnose tactical skill gaps
- Share field insights with global enablement and GTM partners
- Build manager-facing resources and run dedicated manager enablement sessions
- Leverage AI-enabled insights to identify seller skill gaps, analyze rep calls and performance trends, and personalize coaching recommendations
Requirements:
- 4+ years of experience in B2B SaaS sales, field-facing sales Enablement, sales leadership, or a combination of these
- Proven experience coaching sales professionals with a track record of delivering tangible, measurable results
- Experience with AI tools to analyze seller performance, generate insights, and improve coaching and training
- Strong facilitation and communication skills
- Experience with MEDDPICC, Challenger, Command of the Message, Sandler, ValueSelling, or other formal sales methodology
- Experience using sales tools such as Salesforce, Gong, and ZoomInfo
- Ability to turn complex concepts into clear, practical, field-ready enablement solutions
- Data-informed mindset with the ability to use metrics and feedback to improve rep performance