Description
Job Overview
We're seeking a Senior Account Manager to oversee a diverse portfolio of restaurant partners, including enterprise partners, key accounts, and small to medium-sized businesses (SMBs). You'll drive growth, negotiate deals, and ensure excellent account management.
Responsibilities
- Finalise deals with existing restaurant partners, structuring, negotiating, and closing agreements.
- Promote the adoption of Wolt products and services.
- Foster relationships with existing partners, understanding their needs and helping them succeed.
- Enhance performance through regular check-ins, data analysis, and quality reviews.
- Serve as the primary point of contact for partners post-onboarding.
- Collaborate with cross-functional teams, including operations, marketing, and sales.
- Monitor the market and competitors to stay informed.
- Utilise data effectively to maximise impact.
- Share partner feedback to improve Wolt's services.
Requirements
- At least 5 years of experience in account management or sales, preferably with key accounts or complex portfolios.
- Strategic commercial thinking and advanced analytical skills.
- Proficiency in BI tools such as Looker and Excel.
- Proven ability to manage complex projects and keep stakeholders aligned.
- Strong stakeholder management skills.
- Comfortable with process improvement and tool development.
- Fluency in Albanian and English, both written and spoken.
Benefits
- A dynamic and supportive work environment.
- Company car provided for commuting to partner meetings.
- Opportunities for career growth and development.
- Discounts on Wolt orders.
- Regular team-building events.
- Access to cutting-edge work equipment.
Why You'll Love It
- Be part of a fast-growing global company.
- Accelerate your career and enhance your sales skills.
- Make an immediate impact and take ownership of your work.
- Work with a team that values collaboration and mutual respect.