Embedded Risk Team / Divisional Control Office, Director

The Director – Embedded Risk will provide strategic leadership for the risk and control agenda across KYC Operations and BFCR.

The role is accountable for strengthening first-line risk management, supporting audit and regulatory readiness, overseeing control design and effectiveness, and driving sustainable remediation.

The successful candidate will combine deep financial-crime and operational-risk expertise with strong governance, senior stakeholder engagement, data-led insight and a practical understanding of banking operations and technology.

Key Responsibilities:

• Define and lead the embedded-risk strategy for KYC Operations and BFCR, translating enterprise risk appetite and regulatory expectations into clear priorities and measurable outcomes.
• Lead governance forums and working groups focused on control transformation, risk acceptance, sustainable remediation and data or technology enablement.
• Promote consistent risk-management practices across global and regional teams while recognising legitimate jurisdictional and business differences.
• Oversee the identification, assessment, documentation and escalation of material risks across end-to-end KYC and BFCR processes.
• Challenge whether risks are accurately articulated, supported by evidence and linked to clear ownership, risk responses, milestones and success criteria.
• Provide thematic analysis and read-across across incidents, findings, control failures and change initiatives to identify systemic patterns.
• Partner with Group Audit, Compliance and relevant stakeholders to maintain readiness for internal audits, regulatory reviews and external assurance activity.
• Provide leadership across the full findings lifecycle, including issue articulation, root-cause analysis, management action plans, target dates, closure documentation, validation support and lessons learned.
• Challenge remediation plans for clarity, completeness, feasibility, dependency management and sustainability before governance approval or closure submission.
• Ensure audit and regulatory commitments are tracked through effective governance, with emerging delivery risks escalated early and transparently.
• Promote responsible use of analytics, automation and AI-supported tools where these strengthen risk identification, testing, monitoring and management information.
• Present risk insights, control-effectiveness results, thematic trends and strategic recommendations to senior leadership in a concise and decision-oriented manner.
• Build strong partnerships across Operations, BFCR, Front Office, Compliance, DCO, Audit, Technology, Data and Change teams.
• Create an environment that encourages proactive issue identification, constructive challenge, timely escalation and accountability for outcomes.
• Lead, coach and develop a high-performing, globally connected embedded-risk team with clear standards for judgement, execution and stakeholder service.

Requirements:

• Bachelor’s or Master’s degree in Finance, Business, Risk Management, Information Systems, Computer Science or a related discipline.
• Typically 15+ years of relevant experience in financial-crime risk, operational risk, controls, audit, compliance or banking operations, including substantial leadership responsibility in a complex international organisation.
• Deep knowledge of KYC/AML, sanctions, screening and financial-crime risk management, together with a strong understanding of control design, testing, monitoring and remediation.
• Demonstrated experience leading audit and regulatory engagement, findings management and senior governance forums.
• Strong understanding of banking products, client lifecycle processes, supporting technologies and front-to-back operational dependencies.
• Proven ability to lead cross-functional and geographically distributed teams, influence senior stakeholders and deliver through ambiguity and competing priorities.
• Excellent analytical judgement, written and verbal communication, executive presentation and decision-framing skills.
• Ability to maintain high standards under time pressure while balancing strategic leadership with attention to detail.

Benefits:

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above