Claims Assistant (100% In Office)

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.

As a Claims Assistant, you will provide support to the claims staff and perform other office tasks depending on the client program.

Responsibilities:

• Set up and enter new claims into the claims management system
• Input and review notes and diaries in the claims management system as instructed
• Process payments
• Handle mail, filing, faxing, and photocopying
• Review, prepare, create, and send letters, reports, and forms
• Answer and initiate telephone calls, set up medical appointments, and provide customer service as required
• Perform other activities and projects as assigned, including preparing and distributing computer reports
• Support the organization's quality program(s)

Qualifications:

• High school diploma or GED required
• Six months of clerical or customer service experience or equivalent combination of education and experience required

Skills and Knowledge:

• Excellent oral and written communication
• PC literacy, including Microsoft Office products
• Strong organizational skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

Work Environment:

• Consideration will be given to reasonable accommodations
• Mental: clear and conceptual thinking ability, excellent judgment and discretion, ability to handle work-related stress, and multiple priorities simultaneously
• Physical: computer keyboarding, travel as required
• Auditory/Visual: hearing, vision, and talking