Description
Transform technology into opportunity as a Systems Technician III with GDIT in Panama City Beach, Florida.
A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
Responsibilities:
- Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.
- Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
- Installs and configures applications software and related hardware (such as desktops, servers, and related peripherals like printers, scanners, hard drives, monitors and video teleconferencing hardware).
- Provides software and system troubleshooting and support.
- Provides technical support and training to end-users.
- Provide guidance, work related leadership and mentoring to less-experienced technicians.
- Maintains current knowledge of relevant technology as assigned (desktop support).
- Participates in special projects as required.
Requirements:
- Education: High School diploma and 5+ years of directly related experience OR Associates Degree and 3+ years of directly related experience.
- Experience: Must have experience supporting end-user computing and customer support.
- Strong written and oral communication.
- Excellent customer service skills are required.
- Experience with Microsoft Windows Workstation, operating systems, and common applications (e.g. Microsoft Office, Office 365).
- Experience with desktop/laptop and application support.
- Support for handheld devices (iOS and Android).
- Solid understanding of basic networking principles.
- Location: Must go into the office in Panama City, FL 5x a week.
Benefits:
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays