Description
Capital One's Enterprise Learning & Development (L&D) team is seeking a Principal Associate, Assessments & Team Effectiveness, to serve as a Program Manager partnering with learning consultants to analyse, identify and recommend learning experiences for people leaders and teams across Capital One.
As a member of L&D's Horizontal Operations team, you will orchestrate strategic and tactical delivery of our Assessments and Team Effectiveness Portfolio, managing day-to-day operations, partnering with 3rd Party Suppliers, and working across the organisation to deliver learning solutions that meet business imperatives.
The ideal candidate is a strategic learning partner who stays current with emerging trends in both the talent development and technology spaces, and can balance long-term learning vision with operational excellence and delivery rigor.
Responsibilities:
- Recommend, implement, and maintain assessments and team effectiveness offerings to support teams with collaboration, norming, planning, and team building
- Co-create a strategy and needs analysis for third-party vendors in this space, with clear recommendations for measuring results and return on investment
- Consult and collaborate with stakeholders to identify gaps and emerging needs grounded in data insights
- Establish close working relationships with several key functions across the L&D team (facilitation, vendor management, budget management, operations) to ensure seamless delivery of assessment learning needs
- Build and manage the assessments portfolio and suite of offerings, managing vendor relationships, and updating the content as needed
- Analyse data (i.e., participation trends and feedback) to provide recommendations and insights to support the portfolio's strategy development and offerings
- Partner with identified stakeholders to align learning efforts to various organisational/business imperatives
Requirements:
- Bachelor's Degree or military experience
- At least 2 years of experience in program management, learning delivery, or talent assessment/development
- At least 2 years of experience using or managing team effectiveness models and tools such as the Tuckman model, the Lencioni model, CliftonStrengths, SDI (Core Strengths), MBTI, DiSC, Hogan or other team or personality assessments
- At least 1 year of experience facilitating assessment debriefs or workshops
Preferred Qualifications:
- 3+ years of experience in Learning & Development, Educational Consulting, or I/O Psychology
- 3+ years of experience in Business Process Management or Project Management
- Certification in CliftonStrengths, SDI (Core Strengths), MBTI, DiSC, or other team or personality assessments
Benefits:
- Competitive salary: $108,900 - $124,300 for McLean, VA and $98,900 - $112,900 for Richmond, VA
- Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being