Description
We are seeking a Receptionist to join our team at The Goldbridge Care Home in Haywards Heath, West Sussex. As the first point of contact for visitors, you will play a crucial role in delivering exceptional customer service and supporting our residents and their families.
Job Responsibilities:
- Act as the first point of contact for all visitors to the home
- Manage new enquiries and provide advice and support both face-to-face and over the phone
- Conduct show-arounds within the care home
- Support the Home Manager and Administrator with clerical duties
- Deal with enquiries in a timely manner and ensure daily and weekly tasks are completed
Requirements:
- Previous experience as a Receptionist with excellent customer service skills
- Friendly and approachable demeanor, both face-to-face and over the phone
- Ability to build strong relationships with residents, families, and internal teams
- Organized and efficient with a caring attitude
Benefits:
- Competitive salary of £13.10-£14.10 per hour depending on experience
- My Healthcare - free access to 24/7 support, advice, and treatment
- Annual allowance of approximately £350 for Bupa healthcare products
- Wagestream - early access to up to 40% of earned wages
- 28 days holiday
- Sick pay scheme
- Long service rewards
- Free meal on every shift
- Interest-free annual travel loan
- Access to Bupa pension plans
- Parental leave schemes
- Menopause Plan
- Discounts at gyms and fitness facilities
About Bupa: We are a health insurer and provider dedicated to helping people live longer, healthier, happier lives. We champion diversity and encourage applications from people with diverse backgrounds and experiences.