Description
We are seeking a recent graduate to join our Customer Service team as a full-time onsite employee. As a Customer Service representative, you will support the documentation process and related tasks, interact with customers and suppliers, and provide updates to internal and external stakeholders.
Responsibilities:
- Support the documentation process and related tasks
- Interact with customers and suppliers in support of the Originations process
- Answer questions and inquiries from end-user customers and suppliers
- Provide updates to internal and external stakeholders on process status updates
- Conduct reconciliation tasks and other analysis to ensure documentation being generated follows internal policies and guidelines
Requirements:
- Bachelor's degree in Finance, Business, or Economics
- 1-2 years of related experience in Financial Services or a related industry
- Demonstrated verbal communication and customer service skills
- Knowledge of Microsoft Office Suite, with a focus on Excel, Word, Outlook, and PowerPoint
- Strong writing/correspondence skills
- Fluent in English, both written and verbal
We offer a comprehensive suite of benefits that support physical, financial, and emotional wellbeing, as well as opportunities for personal and professional development.