Senior Workplace Coordinator

Compensation

The role offers a salary range of $110K – $150K, equity, and a bonus. Additionally, this role is eligible to participate in the equity plan and benefits program, which includes comprehensive health, dental, and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.

Why Harvey

At Harvey, we're transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.

Role Overview

As a Senior Workplace Coordinator, you will be responsible for running the building and operational systems behind the New York office. You will be the subject-matter expert on how the space works, who to call, what the building requires, how vendors are performing, and what the operational data is telling us. This is a senior individual-contributor role, not a people-manager role.

What You'll Do

Building & Facilities

• Conduct regular walkthroughs of the office to proactively identify facilities, maintenance, F&B, service, safety, and space-readiness issues before they become employee problems.
• Hold the day-to-day property-management relationship and own building work orders through resolution.
• Own facilities issues including HVAC/temperature, plumbing, lighting/electrical, leaks, doors, appliances, physical repairs, and preventative maintenance.
• Diagnose and route issues to the right building/vendor partner, follow through, and verify the fix actually held.
• Manage freight/loading-dock logistics and other building-specific operating requirements.
• Communicate directly with employees when building/facilities work affects the office.

Vendors & Service Partners

• Own day-to-day vendor performance and service quality for janitorial, waste/recycling, pest, plants, F&B, maintenance, and other facilities services.
• Maintain the vendor book, scopes, performance history, COIs, and renewal dates.
• Address service failures directly and surface recurring patterns or material decisions to the Manager.
• Coordinate vendor access and on-site work where required.

F&B & Physical Workplace Operations

• Own the F&B operating program and vendor performance; monitor consumption, service quality, and cost.
• Own furniture inventory, repairs, and replacements.
• Maintain seating data and execute moves/adds/changes against the Manager’s space plan.
• Maintain operational Workplace systems and records.
• Partner with IT on systemic conference-room/AV readiness as part of normal office operations.

Operational Intelligence

• Maintain accurate utilization/occupancy data, spend tracking, vendor-performance information, F&B consumption/cost-per-head, and relevant service metrics.
• Identify trends, capacity pressure, recurring failures, and unusual spend before they become surprises.
• Bring the Manager clear facts and options.

Safety & Access Controls

• Execute the emergency-preparedness program.
• Serve as first operational responder for workplace incidents.
• Run periodic access audits and maintain operational access controls.

One Madison

• Own vendor transition, building onboarding, and operational move workstreams within the Manager’s One Madison plan.
• Capture the operating knowledge needed to move successfully from Flatiron to One Madison.
• Surface operational decisions/tradeoffs to the Manager.

Team & Requests

• Own building/facilities requests routed from the Workplace inbox/Slack through resolution.
• Serve as secondary front-desk backup when needed.
• Remain a hands-on operator: help with routine office work when needed.
• Document and continuously improve repeatable processes within your area of ownership.

What You Have

• 4+ years in workplace operations, office management, facilities, or hospitality with meaningful facilities/vendor responsibility.
• Direct experience managing vendors and contractors and holding them to scope.
• Working understanding of HVAC, plumbing, electrical/lighting, and commercial-building operations.
• Familiarity with work orders, COIs, property management, and preventative maintenance.
• Strong operational judgment and ability to distinguish an isolated issue from a pattern requiring escalation.
• Comfort with operational data, spend tracking, and turning day-to-day information into useful insights.
• Bias toward walking the floor and finding problems before tickets do.
• Clear, direct communication and willingness to communicate about work within your lane.
• Experience with an office relocation/opening is a strong plus.