Description
We build the embodied intelligence that moves real vehicles safely, and the ecosystem a billion machines will run on in the future. Very few people in AI can say this. Every role here, whatever the team, plugs into that.
The Fleet Service Manager is responsible for ensuring the seamless servicing, maintenance, and operational readiness of the autonomous vehicle fleet. Leading a team of Fleet Servicing & Maintenance Technicians, they oversee preventive and reactive maintenance, ensuring high fleet availability while adhering to strict safety and compliance standards. Their primary goal is to maximise vehicle uptime, optimise workshop operations, and drive efficiency in fleet servicing.
Responsibilities:
- Fleet Availability & Operational Efficiency – Ensure high vehicle uptime by optimising servicing/inspection schedules and minimising downtime.
- Cost Control & Budget Management – Manage fleet maintenance costs, track expenditures, and implement cost-saving initiatives without impacting service quality.
- Compliance, Safety & Regulatory Adherence – Ensure all servicing and maintenance operations comply with safety regulations, industry standards, and internal policies.
- Fleet Upgrades & Deployment Coordination – Oversee mechanical and servicing-related upgrades while minimising operational disruptions.
- Team Leadership & Workforce Management – Lead and develop Fleet Servicing & Maintenance Technicians, ensuring efficient servicing operations.
- Data-Driven Decision Making & Reporting – Analyse fleet maintenance data to improve servicing schedules, reduce downtime, and enhance overall fleet performance.
- Continuous Improvement & Best Practices – Drive efficiency improvements, implement best practices, and maintain industry-leading fleet servicing operations.
Requirements:
- Proven experience as a Service Manager in a dealership, fleet management, or automotive servicing environment.
- Strong leadership ability , able to lead, coach, and develop a high-performing team of Fleet Servicing & Maintenance Technicians.
- Skilled in scheduling, resource allocation, and workflow optimisation to ensure efficient servicing operations.
- Deep understanding of industry safety regulations, risk management, and compliance within fleet servicing environments.
- Effective communication with internal teams, leadership, and external partners to align maintenance operations with business needs.
- Customer-centric, results-driven mindset, committed to high fleet availability and operational efficiency.
- Proficient in tracking maintenance KPIs, analysing fleet performance data, and driving continuous improvements.
- Experienced in refining servicing workflows, implementing best practices, and adopting new technologies to enhance efficiency.
Benefits:
- Salaries benchmarked against the market annually
- Meaningful equity, sharing in the ownership and long term success of Wayve
- Relocation support and visa sponsorship where applicable
- Learning and development budgets with support for training, conferences and growth
- Comprehensive benefits including health insurance, dental, enhanced maternity and paternity leave, retirement or pension where applicable, access to therapists, wellbeing partnerships, team socials and more