Description
The District Parts & Service Sr. Specialist role is part of the Parts & Service Field Operations group, providing dealer consulting and support to the Honda/Acura dealer network.
The successful candidate will be the liaison between American Honda Motor Company, Inc. and Honda/Acura dealerships, focusing on identifying gaps between company objectives and actual dealer performance in areas such as customer satisfaction, oil change time reduction, and genuine parts sales.
Key responsibilities include:
- Achieving assigned parts and accessory objectives
- Achieving overall customer satisfaction objectives
- Reducing oil change service time to under 60 minutes for Honda and under 65 minutes for Acura
- Increasing the percentage of dealers achieving these targets
The ideal candidate will have:
- A bachelor's degree in business, marketing, automotive technology, or equivalent
- At least 3-5 years of experience in auto parts and service wholesale or retail
- Knowledge of OEM automotive warranty policies and procedures
In return, the company offers a range of benefits, including:
- Competitive base salary ($65,000 - $97,500)
- Regional bonus
- Industry-leading benefit plans
- Paid time off
- Company-paid disability insurance
- 401K plan with company match
- Relocation assistance (if eligible)
- Education reimbursement
- Training and development programs