Description
We are seeking an experienced Bar Manager to lead our bar operation at Soho House Los Cabos, ensuring exceptional experiences for members, guests, and colleagues while achieving financial objectives.
The successful candidate will oversee all aspects of the bar offer, including product quality, service standards, team training and development, cost control, inventory management, and operational profitability.
Key Responsibilities:
- Lead continuous improvement of bar operations and beverage programs
- Maintain and optimize beverage cost indicators to meet financial objectives
- Ensure quality control and consistency in menu creation, recipes, and operational standards
- Provide active supervision and interaction with members, guests, and colleagues
- Develop and maintain a deep understanding of member experiences and identify areas for improvement
- Offer operational support to the bar and floor teams
- Ensure all procedures and standards are executed correctly and the team is trained to present and recommend products
- Foster a safe, productive, and positive work environment
- Organize regular team meetings, training sessions, and development opportunities
- Collaborate with corporate support teams and Head of Beverage to strengthen supplier relationships and maximize profitability
- Supervise inventory management, purchasing, and staff scheduling
- Ensure compliance with labor laws and company policies
- Administer labor costs, payroll, and performance evaluations
- Monitor Mystery Shopper results and lead continuous improvement initiatives
- Identify opportunities to enhance member and guest experiences
- Participate in leadership team meetings and decision-making processes
- Supervise daily and shift schedules, making adjustments as needed
- Perform other tasks assigned by supervisors or managers
Requirements and Qualifications:
- Minimum 5 years of experience in high-volume food and beverage operations management
- Proven track record of leading professional, efficient, service-oriented operations with high-quality standards
- Highly organized, efficient, and detail-oriented with excellent interpersonal skills
- Proficient in MICROS or similar POS systems, Microsoft Word, Excel, and Outlook
- Experience in comprehensive beverage program management, including recipes, menus, COS, staffing, inventory, and guest satisfaction
- Experience in managing and analyzing profit and loss statements
- Experience in personnel supervision, coaching, and talent development
- Bachelor's degree in Hospitality, Restaurant Management, or related field preferred
- Excellent service orientation and passion for beverages and hospitality
Physical Requirements:
- Ability to lift, move, and handle objects up to 18 kg (40 lbs)
- Ability to stand for extended periods (at least 8 hours)
- Ability to move quickly between different areas of the operation
- Ability to kneel, bend, or climb stairs occasionally