Description
The Senior Director and Head of Royal Distinction is accountable for anchoring and acquiring Direct Investing's most profitable and strategically important clients across Canada. Leading a team of approximately 55 full-time employees, this leader drives ~$6.5 billion in new annual volume growth, and services clients holding a combined ~$85 billion in assets under administration.
Responsibilities:
- Build and maintain a high-performing team; coach and enable capability development through skill and career advancement
- Accountable for achieving ~$6.7 billion in gross annual volume growth (FY27)
- Directly accountable for the retention and growth of Direct Investing's (~14k) highest-value clients across assigned portfolio(s)
- Act as a One RBC leader who enables cross-business collaboration, introducing clients to RBC partners (Wealth Management, Private Banking, Business Financial Services) to meet all banking and investment needs
- Direct accountability to the Wealth Management Investor Day target to increase shared clients between Direct Investing and Wealth Management Canada by 45k by 2029
- Own client problem resolution; advocate and problem solve, leverage RBC DI colleagues, and escalate as required
- Represent RBC DI across Canada; actively collaborate with in-market partners and leaders (Dominion Securities, Philips Hager and North, Private Banking, Business Financial Services)
Requirements:
- Minimum 10+ years in Wealth Management, Direct Investing, or financial services
- Minimum 5+ years in a team leadership or management capacity, managing teams of 20+ employees
- Demonstrated track record of client acquisition and retention in high-net-worth segments
- Proven experience in cross-functional business partnerships and integrated business development
Benefits:
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities