Description
As a Senior Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
As a strategic leader within the Customer Data team, you will own the end-to-end development of a high-visibility data product strategy designed to sharpen insights, refine segmentation, and personalize decision-making at the individual customer level. You will focus on developing and tracking key metrics that will drive customer value, enabling better marketing and servicing decisions for our customers.
General Responsibilities:
- Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands.
- Leadership: May manage and develop multiple analysts.
- Product: Develop and implement new product and pricing strategies for various lending products; lead product level data modeling/analytics.
- Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel.
- Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis.
- Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy.
- Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability.
- Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics.
- Strong business judgment, leadership and integrity: They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business.
- Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise.
- Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.
- Clear results orientation: display an intense focus on achieving both short and long term goals.
- Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment.
Basic Qualifications:
- Bachelor’s Degree
- At least 5 years of experience performing quantitative analysis
- At least 5 years of experience performing qualitative analysis
- At least 3 years of experience performing people management
- At least 3 years of experience performing project management
Preferred Qualifications:
- Master’s Degree
- 5+ years of experience in people management
- 3+ years of experience in product development
- 3+ years of experience in financial modeling
- 3+ years of experience in economic forecasting
The minimum and maximum full-time annual salaries for this role are listed below, by location:
- McLean, VA: $269,600 - $307,700 for Sr Business Director
- Richmond, VA: $245,100 - $279,800 for Sr Business Director
- New York, NY: $294,100 - $335,700 for Sr Business Director
This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI).
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.