Description
The Payroll Tax Specialist delivers on critical payroll activities, including accurate tax/garnishment setup in the Workday payroll system, state/local tax account maintenance, and overall compliance with applicable laws and regulations.
Responsibilities:
- Performs daily tasks related to payroll tax, including federal and state tax form entry, payroll/tax adjustments, tax variance identification, tax reconciliation, and payroll input as needed
- Ability to complete a gross pay to net pay payroll calculation outside of the payroll system and explain to associates with questions about their pay
- Ability to determine the correct local taxation for an associate based on home and work location
- Reviews payroll system output for errors and makes necessary corrections in the system
- Assists other Capital One HR partners as required to resolve errors and maintain or update accurate information in the payroll system
- Assists HR Help Center representatives in handling and following up on inquiries related to payroll tax
- Provides additional information and guidance to associates with questions concerning their taxes
- Handles telephone calls and inquiries requiring detailed knowledge about the end-to-end payroll process at Capital One
- Performs a variety of regularly scheduled and ad-hoc audits of the payroll data to maintain compliance with established standards
- Assists in year-end W2 reporting and preparation
Basic Qualifications/Experience:
- High school diploma, GED, or equivalent certification
- At least 1 year of payroll experience or at least 1 year of accounting experience
Preferred Qualifications/Experience:
- Associate degree
- 1+ years of payroll tax experience
- Experience with multi-state payroll (5,000+ employees)
- 1+ Local Tax Experience
- Understanding of the gross to net calculation, including pre/post-tax deductions and taxable benefits
- Familiarity with pay and benefit programs
- Strong math skills
- Strong verbal and written communications
- Professional certification such as FPC or CPP
- Experience with case management systems
- Experience with Workday HR System
- Experience with ADP Smart Compliance
- Demonstrated customer service skills, attention to detail, and decision-making skills
- Accustomed to a fast-paced environment
- Strong desire to grow and learn