Description
We are seeking a full-time Receptionist to join our team at the Mercure Paris Boulogne hotel, located in Boulogne-Billancourt, France.
The hotel features 191 rooms and 73 apartments, and is situated near several sports venues, including the Stade Pierre de Coubertin and the Parc des Princes.
As a Receptionist, you will be responsible for:
- Managing the cash register and handling customer transactions
- Providing excellent customer service and ensuring a smooth check-in and check-out process
- Handling customer complaints and resolving issues in a professional manner
- Maintaining accurate records and reports
- Working effectively with other departments to ensure seamless service delivery
To succeed in this role, you should be:
- Friendly and approachable with excellent communication skills
- Able to work independently and as part of a team
- Proficient in using technology, including Windows and Opera Cloud
- Flexible and able to work varied shifts, including nights and weekends
We offer a range of benefits, including:
- Competitive salary of 169 hours per month
- Compensation for food expenses (approximately €191 per month)
- Bonus schemes and profit-sharing
- 50% reimbursement of public transportation costs
- 13th month salary
- Annual salary review
- Access to employee discounts and perks across Accor hotels and partner businesses
- Training and development opportunities