Description
Grafana Labs is seeking a Sales Development Representative (SDR) to join their team remotely in Sweden. As an SDR, you will focus on three core missions: helping users and prospects navigate their Grafana journey, partnering with the Sales Team to identify new business opportunities, and developing valuable, transferable skills.
The role involves balancing reactive and proactive work, responding to inbound inquiries, and outreaching to target accounts. You will need to research and craft thoughtful, value-add messaging, and be confident driving business conversations on the phone. Familiarity with AI tools to improve productivity is also essential.
Responsibilities:
- Build and maintain knowledge of Grafana's technology, competitors, open source ecosystem, and industry trends
- Follow up on inbound leads effectively and efficiently
- Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts
- Use Salesforce and Grafana dashboards for lead and account management and research
- Drive effective discovery conversations to understand users' needs and goals
- Collaborate with cross-functional teams such as marketing and sales to win as a team
Requirements:
- Fluent in English (written and spoken)
- Open to feedback and coaching, always looking for ways to improve
- Clear and concise written and verbal communication style
- Excellent organisational skills and the ability to prioritise many tasks and demands
- Willingness and ability to take on any task with a focus on quality
- Resourceful and proactive in an environment that is constantly evolving
- Driven by purpose and by winning with a team-first attitude
Bonus Points For:
- Being curious and passionate about technology
- Having a good understanding of Grafana Labs and its offerings
- Being able to use the CARR model (Context, Action, Results, Reflection) to share experiences
- Being humble and open to feedback and learning
Compensation & Rewards:
- The OTE (On-Target Earnings) compensation range for this role is 530,000 SEK - 564,000 SEK in Sweden
- Restricted Stock Units (RSUs) are included, giving team members ownership in Grafana Labs' success
Why You'll Thrive at Grafana Labs:
- 100% Remote, Global Culture
- Scaling Organisation – Tackle meaningful work in a high-growth, ever-evolving environment
- Transparent Communication – Expect open decision-making and regular company-wide updates
- Innovation-Driven – Autonomy and support to ship great work and try new things
- Open Source Roots – Built on community-driven values that shape how we work
- Empowered Teams – High trust, low ego culture that values outcomes over optics
- Career Growth Pathways – Defined opportunities to grow and develop your career
- Approachable Leadership – Transparent execs who are involved, visible, and human
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do