Description
The AMER Solutions Org drives customer acquisition and accelerates revenue growth through strategic sales and Asana platform expertise.
As a Solutions Engineer (L3) in our Chicago office, you will play a critical role in helping prospective customers understand the tangible value of Asana.
What you’ll achieve
- Collaborative Solutioning: Partner cross-functionally with Sales, Customer Success, Professional Services, and channel partners to gather critical data and build tailored in-product solutions that address customer pain points.
- Trusted Advisory: Position yourself as a trusted advisor to prospective customers, leading discovery conversations that tie Asana's capabilities directly to their core business outcomes and ROI.
- Demonstrations & Presentations: Design and deliver engaging, customer-specific product demonstrations that clearly communicate the value of Asana across diverse audiences.
- Scalable Workflow Development: Develop repeatable, high-impact workflow solutions within Asana that can be leveraged across the broader customer base.
- Impact Tracking & Metrics: Support the broader Solutions Engineering team by capturing key engagement metrics and data insights that inform leadership on global business impact.
About you
- Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
- 2+ years of professional customer-facing experience in SaaS.
- Strong consultative and interpersonal skills with the ability to build trust, listen actively, and uncover root business challenges.
- Analytical and quantitative problem-solver capable of translating customer requirements into structured, demonstrable software solutions.
- Clear, compelling communicator and storyteller who is comfortable conveying data and technology workflows to audiences of varied backgrounds.
- Collaborative partner with a track record of coordinating smoothly with internal teams such as Sales, Customer Success, and Marketing.
What we’ll offer
- Estimated OTE range: $114,000-131,000.
- Comprehensive compensation package.
- Benefits: mental health, wellness & fitness benefits, career coaching & support, inclusive family building benefits, long-term savings or retirement plans, in-office culinary options.