Description
The Director is part of the Visa Consulting & Analytics team which delivers high impact advisory and implementation projects to Visa’s clients across Southern Eastern Africa (SEA) and West Central Africa (WCA).
Client Engagement and Proposal Development
- Build senior client relationships across banks, merchants and fintechs.
- Understand client objectives, strategic priorities, implementation needs, technology requirements, and delivery constraints.
- Convert clients need proposals, statements of work, roadmaps, delivery plans, commercials, and implementation timelines.
- Lead and support VCA pitches, presentations, and proposal development, using a consultative sales approach.
Engagement Delivery and Program Management
- Structure and deliver complex consulting and implementation engagements end-to-end, ensuring clear problem definitions, hypotheses, and workplans.
- Stand up and manage large regional and Pan-African VCA programs, overseeing planning, governance, risk management, and closure.
- Lead multi-disciplinary delivery teams across Visa and client stakeholders, ensuring alignment, timely execution, and high-quality outputs.
Operating Model, Pipeline, and Practice Development
- Develop and improve the regional VCA operating model, methodologies, playbooks, templates, dashboards, and delivery standards.
- Improve intake, discovery, proposal development, sourcing, onboarding, governance, reporting, quality assurance, and post-implementation review.
- Collaborate with Visa teams to cultivate opportunities and manage the VCA pipeline across priority clients, markets, and product areas.
- Contribute to thought leadership and knowledge-sharing initiatives within VCA and across regions.
Key Measures of Success
- Strong VCA opportunity pipeline conversion.
- Practical, high-quality proposals, statements of work, roadmaps, and delivery plans.
- Delivery to agreed scope, timelines, quality standards, and outcomes.
- Strong senior client relationships and increased demand for VCA support.