Description
We are seeking recent graduates for a Customer Service role at Hewlett Packard Enterprise. As a Customer Service representative, you will provide professional solutions to company end-users, dealers, and service providers originating from unresolved escalated case issues received via telephone and written correspondence.
Responsibilities:
- Provide an escalation link for company field employees, executives, and channel regarding customer satisfaction issues
- Resolve customer complaints regarding availability, price dissatisfaction, product safety issues, and complaints with the company and/or its representatives
Requirements:
- Recent graduate (Bachelor’s or Master’s) in Business, Finance, Engineering, Data Analytics, Supply Chain, IT, or related fields
- Ability to work with cross-functional teams across global time zones
- Demonstrated leadership capability through internships, student leadership, or project work
- High learning agility, self-drive, and adaptability
- Outstanding written & verbal English communication
Preferred Qualifications:
- Experience with process analysis, financing operations, digital tools, workflow mapping, or automation
- Internship experience in financial institutions, operations, strategy, digital, or customer-facing roles
- Strategic thinking & systems understanding
- Business acumen and data-driven decision making
- Customer-centric mindset
- Adaptability & comfort navigating ambiguity
- Professional maturity and strong relationship-building skills
What We Can Offer:
- Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing
- Investment in your career through specific programs to help you reach your career goals
- Unconditionally inclusive work environment celebrating individual uniqueness