Description
We are seeking an experienced Sales Manager – Premium Banking to join our team in Chennai, India.
The successful candidate will have prior experience in acquiring new savings accounts through open market lead generation and closure, as well as onboarding customers for a smooth transition to branch banking teams.
Key Responsibilities:
Acquisition
- Increase acquisition of target clientele across Advantage Banking segments
- Acquire new accounts from group companies/family of existing customers
- Acquire new accounts from referrals from existing customers
Relationship Building/Deepening/Cross Sell/Transition
- Ensure consistent growth of the Advantage Banking portfolio
- Work closely with the Advantage Banking team to establish synergies for maximum penetration of Investment & Insurance sales
- Build a robust momentum regarding third-party distribution and fee income
- Implement customer contact programs to ensure their share of wallet with the bank increases
- Ensure smooth transition of customer management to the respective RM post-acquisition
Retention
- Ensure top-class service delivery to clients
- Monitor high net worth accounts closely
- Work towards reactivating accounts which have stopped transacting or depleted in balances
- Assist in resolving service hurdles
Risk Management & Governance
- Ensure awareness and adherence with the Know Your Customer policy and other compliance norms
- Provide regular feedback on changing customer needs
- Report suspicious transactions to the SSM
Requirements:
- In-depth knowledge of Product and Policy
- Good communication and negotiation skills
- Market update and knowledge
- Awareness of competition
- Proven ability to leverage AI tools to enhance productivity
What we offer:
- Best-in-class leave policy
- Gender-neutral parental leaves
- 100% reimbursement under childcare assistance benefit
- Sponsorship for industry-relevant certifications and education
- Employee Assistance Program
- Comprehensive Hospitalization Insurance
- Accident and Term Life Insurance
- Complementary Health screening for 35 yrs. and above