Description
The Food Service Team Leader role at Target involves leading a team to provide an exceptional guest experience, managing food service operations, and ensuring compliance with food safety and security protocols.
Responsibilities:
- Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
- Ensure every team member understands and consistently delivers on Target's guest experience commitments and consistent operations
- Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments
- Review area guest, financial, and team outcome metrics to identify opportunities and take action to improve
- Plan and execute daily/weekly workload to deliver department and store sales goals and guest engagement
- Assign daily tasks to team members based on planned workload and guest traffic patterns
- Assess Food Service back of house, production areas, dining spaces and merchandising spaces to ensure food safety and proper inventory levels
- Follow all food safety requirements and cleaning routines
- Validate and follow-up on team members' progress against department checklists and routines
- Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications
- Ensure accurate in-stocks by placing store-initiated orders according to best practices
- Make production quantity decisions just in time to ensure freshness, in-stocks, sales and profitability are achieved consistently
- Remain up-to-date on relevant trends and products to educate team members
- Participate in team hiring and onboarding processes
- Establish clear goals and expectations and hold team members accountable to expectations
- Demonstrate a culture of ethical conduct, safety and compliance
- Lead and demonstrate a safety culture through modelling and recognising safe behaviours
- Demonstrate inclusivity by valuing diverse voices and approaches
- Support merchandise protection strategies across the total store
- Occasionally assume store-level leadership on duty responsibilities
- Address all store emergency and compliance needs
- Support guest services such as back-up cashier, order pick up and Drive-up
Requirements:
- High school diploma or equivalent
- Must be at least 18 years of age or older
- Previous retail experience preferred, but not required
- Strong interest and knowledge of the food service business
- Ability to lead and hold others accountable
- Effective communication skills
- Ability to work independently and as part of a team
- Capability to remain focused and composed in a fast-paced environment
- Welcoming and helpful attitude toward all guests and other team members
Benefits:
- Comprehensive health benefits and programs
- 401(k)
- Employee discount
- Short term disability
- Long term disability
- Paid sick leave
- Paid national holidays
- Paid vacation