Description
We are seeking an Account Manager to support Account Executives' sales efforts at KXTV-TV Sacramento. As an Account Manager, you will take ownership of fulfillment to enable Account Executives to focus on client-facing activities, create opportunities, and close revenue deals. Your primary goal will be to provide superior customer service and support across Broadcast Television and Digital to retain clients and grow business.
Responsibilities:
- Provide support to assigned Account Executives on post-sale activity, including campaign implementation, maintenance, and review.
- Interact daily with existing advertising agencies and direct clients, maintaining client schedules on television and digital, and implementing special projects and promotions.
- Collaborate with Account Executives, Marketing Director, Research Director, and Creative Services to support client needs.
- Attend sales meetings and trainings to stay updated on sales, product, and process information.
- Partner with Account Executives to identify new revenue opportunities based on campaign results.
- Assist with contract maintenance, generating avails, traffic, make-goods, collection, and customer service.
- Track clients' audience delivery using ratings, impressions, and KPIs.
- Coordinate with the team to set up new customer accounts, contracts, order entry, and revisions.
Requirements:
- 1-3 years of account management experience in a fast-paced media sales environment.
- Proven track record of retaining and growing clients.
- Knowledge of marketing solutions, including broadcasting and digital advertising, is preferred.
- Familiarity with Google Analytics and advertising solutions is highly desirable.
- Experience using CRM systems and MS Office suite.
- Ability to make independent decisions and solve problems to support customer needs.
- Self-motivated and willing to work as a team player.
- Demonstrated creativity, flexibility, and adaptability to changing priorities.
- Detail-oriented with strong organizational and time management skills.
- Strong written and verbal communication skills.
Benefits:
- Comprehensive benefits package, including medical, dental, and vision coverage.
- 401(k) program with company match.
- Paid Time Off (PTO) and paid holidays.
- Access to virtual doctor's appointments and therapy sessions.
Pay Range: $26-$28 USD