Commercial Revenue Architect - Industry Expansion

Gong harnesses the power of AI to transform how revenue teams win.

The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams.

As a Commercial Revenue Architect at Gong, you will be a strategic partner to customers, focused on transforming how they sell and run revenue through Gong's AI Operating System.

Responsibilities:

• Revenue Transformation Strategy: Partner with senior GTM executives to co-design and execute tailored revenue strategies, modernizing how commercial accounts sell, forecast, and optimize their go-to-market engine through Gong’s AI OS.
• Diagnostic Scoping & Discovery: Work with revenue leaders to pinpoint what's really slowing them down, turn it into a clear plan for change and obtain executive alignment.
• Workflow Architecture & Solution Design: Analyze current-state sales workflows and engineer tailored, AI-driven operational models, aligning Gong’s conversation and deal intelligence capabilities directly to the customer’s unique revenue process.
• Adoption & Strategic Change Management: Serve as a trusted advisor to help executive adoption initiatives that drive behavior change in how customers sell, embedding Gong into daily team rhythms.
• Value Realization: Use data-driven insights to quantify measurable business outcomes for your book of accounts.
• Renewal and Expansion Management: Own the renewal execution and credit consumption for a portfolio of commercial accounts.
• Cross-Functional Collaboration: Partner with internal teams to remove barriers to your accounts' transformation work.

Qualifications:

• 1–3+ years in a client-facing, delivery, or consulting role requiring structured problem-solving and process or workflow design.
• Currently located in one of Gong's hub locations (SF, SLC, ATX, CHI, or NYC).
• Strong structured problem-solving skills, with exposure to how transformation initiatives are scoped and delivered.
• Track record engaging stakeholders and contributing to value/ROI conversations, with growing comfort speaking to business priorities beyond product usage.

Perks & Benefits:

• Medical, dental, and vision plans.
• Wellbeing Fund - flexible wellness stipend.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program.
• Education & learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days each quarter.
• Work from home stipend.