Description
Mastercard is seeking an experienced Executive Assistant to provide dedicated support to the Cluster Lead, Chile, Paraguay & Bolivia (CHIPABOL) and the Cluster Lead, Argentina & Uruguay (ARU).
The Executive Assistant will serve as a trusted administrative and operational partner to two senior executives, enabling effective execution of business priorities across multiple markets within South LAC.
Major Accountabilities
- Executive Support & Calendar Management: Manage complex calendars, competing priorities, and scheduling needs for two Cluster Leads. Coordinate executive meetings, leadership reviews, client engagements, and governance forums.
- Travel & Expense Management: Coordinate domestic and international travel arrangements, itineraries, accommodations, and transportation. Manage executive expense reporting and ensure timely submission and compliance with company policies.
- Executive Communications: Prepare correspondence, presentations, reports, and other business documentation. Facilitate communication between executives, leadership teams, and key stakeholders.
- Meetings, Events & Team Engagement: Organize leadership meetings, town halls, offsites, client events, and employee engagement activities. Coordinate end-to-end event logistics including scheduling, communications, materials, travel, and venue arrangements.
- Stakeholder & Cross-Functional Coordination: Serve as a trusted point of contact for leaders, employees, clients, and partners. Coordinate activities across multiple business units, functions, and countries.
- Confidential Information & Operational Excellence: Handle highly sensitive and confidential information with discretion and professionalism. Maintain departmental records, documentation, and distribution lists.
Requirements
- Significant executive administrative experience supporting Vice President-level or senior executives in a global corporate environment.
- Experience supporting multiple executives simultaneously and managing competing priorities.
- Proven experience coordinating domestic and international travel.
- Experience with expense management and administrative processes.
- Experience planning leadership meetings, town halls, team events, and executive engagements.
- Experience working within complex, matrixed, and cross-functional organizations.
- Demonstrated success handling confidential business information.
Skills & Competencies
- Executive presence and professionalism.
- Strong business acumen and organizational awareness.
- Exceptional organization, prioritization, and time-management skills.
- Strong judgment, discretion, and problem-solving abilities.
- Excellent written and verbal communication skills.
- Ability to anticipate needs and proactively identify solutions.
- Strong stakeholder management and relationship-building skills.
- Ability to influence and coordinate across teams without direct authority.
- High attention to detail and commitment to quality.
- Adaptability and resilience in a fast-paced environment.
- Ability to manage multiple priorities under pressure.
- Proficiency in Microsoft Office applications including Outlook, Word, Excel, PowerPoint, and Teams.
- Experience with expense management systems such as Concur or similar platforms preferred.