Description
We are seeking a Senior Manager - Major Complex Loss to join our Claims Management team on a fixed-term contract. As a Major & Complex Loss Adjuster, you will be responsible for handling high net worth, major loss, and other complex claims, including escape of oil.
Key Responsibilities:
- Carry out the adjustment of complex claims
- Handle claims in line with company requirements and service standards
- Ensure key performance indicator targets are reached and maintained
- Actively progress and control all cases
- Understand and implement company and client procedures
- Ensure technical accuracy and produce high-quality reports
- Build effective relationships with clients, brokers, and policy holders
Skills, Knowledge & Expertise:
- 10+ years of experience in an adjusting company or insurer, including major losses
- Proven track record of property claims
- Ability to work under pressure in a fast-paced environment
- Dependability and persistence are essential
- Flexible approach and adaptable to changing priorities
Benefits:
- Career & Purpose: Davies Innovation Lab, leadership training programme, funding for professional qualifications
- Environmental & Social: The Davies Foundation, local charity funding, Pennies To Heaven, employee resource groups
- Financial Health: pension, life assurance, refer a friend, cycle to work scheme, lease car salary sacrifice
- Mental, Physical & Emotional Wellbeing: wellbeing centre, discounts with UK retailers, EAP, flexible working