Description
We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG in Hilden. As a Customer Consultant, you will provide tailored advice to our customers on a wide range of financial products and services.
Your responsibilities will include:
- Providing demand-oriented advice on our comprehensive financial products
- Building sustainable customer relationships through personal conversations and telephone contact
- Taking responsibility for customer care in your branch
- Working closely and trustfully with your branch team
- Organising your workday independently and being a competent contact person for your customers on financial matters
To be successful in this role, you will need:
- Sales talent with a passion for working with people from diverse backgrounds
- A successful commercial education - ideally as a bank clerk or with several years of experience in customer consulting or sales
- Excellent communication skills and a high level of service competence
- Ability to work in a fast-paced environment and adapt to changing conditions
- Strong interest in financial topics and economic connections
In return, we offer:
- A secure, permanent, and responsible job in a motivated and helpful team
- A good salary, Christmas and holiday pay, and an attractive performance-related remuneration
- A 38.5-hour week for a balanced work-life balance
- Opportunities for career advancement and professional development
- A family-friendly personnel policy, certified by berufundfamilie gGmbH
We also offer a wide range of benefits, including:
- Emotional well-being: counselling services, mental health promotion, and support in difficult life situations
- Physical fitness: comprehensive check-ups, vaccination offers, and healthy lifestyle advice
- Social networking: support for families, fitness centre, flexible working hours, and a diverse and inclusive culture
- Financial security: pension plans, employee bank services, company bike, and Germany ticket