Description
We are seeking a highly motivated and customer-focused Cashier and Customer Service Representative to join our Private Banking team in Frankfurt.
As a Cashier and Customer Service Representative, you will be responsible for managing the daily cash balance, processing transactions, and providing exceptional customer service to our private banking clients.
Key responsibilities:
- Manage the daily cash balance and process transactions independently
- Provide support to customers with various queries and transactions
- Promote digital services to customers and encourage them to use online and mobile banking
- Collaborate with the branch team to achieve sales goals and improve customer satisfaction
Requirements:
- Completed commercial, service-oriented, or banking-related training (or relevant experience)
- Excellent communication and customer service skills
- Ability to work in a team environment with high service orientation
- Basic knowledge of private banking products and digital services is desirable
What we offer:
- Comprehensive benefits package, including mental health support, fitness programs, and financial security
- Opportunities for professional growth and development
- Flexible working arrangements, including part-time and hybrid work options
This role is offered as full-time or part-time.