Description
We are seeking a Manager, SMB Inside Sales to lead our inside sales team and develop strategies to drive sales growth. The successful candidate will have a strong background in sales, marketing, or business administration, and will be able to manage and motivate a team to achieve sales targets.
Responsibilities:
- Establish clear inside sales objectives and performance targets that align with organisational goals and objectives.
- Craft and execute inside sales strategies that encompass market analysis, opportunity identification, and tactics to surpass sales targets.
- Manage account planning while maintaining a sales pipeline to ensure a continuous flow of opportunities to meet revenue goals.
- Assist sales teams in customising solutions tailored to client needs, demonstrating a deep understanding of client challenges, and aligning organisational capabilities with their objectives.
- Conduct thorough performance evaluations, providing constructive feedback and establishing individual development plans to foster growth.
- Manage the budget, making resource allocations, monitoring expenses, and striving for cost-effectiveness.
- Seek and integrate customer feedback to drive enhancements in products and services, thereby refining the inside sales process for overall customer satisfaction.
- Facilitate training and development programs to empower the inside sales team with enhanced product knowledge, selling techniques, and customer engagement skills.
- Conduct regular sales meetings to address challenges and share best practices while keeping the team informed, aligned with goals, and motivated.
- Keep up to date with sales technology, CRM systems, and other tools to improve efficiency and productivity in the sales process.
Education & Experience Recommended:
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 7-10 years of job-related experience or 5-7 years of management experience, preferably in sales, business management, project management, or a related field.
Salary: The on-target earnings (OTE) range for this role is $115,650.00 - $170,600.00 USD annually with a 60%/40% (salary/incentive) mix.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- Additional flexible paid vacation and sick leave