Relationship Manager, Commercial Accounts

By joining RBC as a Relationship Manager, Commercial Accounts, you will open the door to an exciting career in Commercial Banking.

You will provide business and financial advice and manage a portfolio of Commercial clients, supporting them as they manage and grow their enterprises.

As a Relationship Manager, you will deliver top-tier financial advice, while balancing risk policy to deliver solutions tailored to individual client needs.

Responsibilities

• Grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
• Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC
• Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients' business and personal financial needs to win as One RBC
• Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
• Champion digital enablement and be an advocate of RBC mobile and online applications; enabling our clients to engage with RBC through the channel of choice
• Be on your client's path, visiting your clients on-site to gain a thorough understanding of their business objectives and operations

Requirements

• Experience in exceptional client relationship management and client service
• Ability to complete needs-based discovery and solution development to provide Commercial clients with advice for their day-to-day banking operations
• Excellent communication, time management and organizational skills
• Experience with emerging communications and technology (i.e., web-based meetings, social media, Digital Banking and Mobile Applications)
• Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice to have

• Credit skills and knowledge, including an understanding of risk assessments, financial analysis, credit structuring, and presentation of banking solutions
• Familiarity with Commercial Banking systems
• Knowledge of a broad array of business and personal financial products and services
• University degree, ideally in commerce, business administration, or related experience

What's in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Opportunity to collaborate with other business segments within the bank
• Competitive compensation
• Opportunity to build close relationships, do challenging work, and work towards personal and professional growth