Description
The International Rescue Committee (IRC) is seeking an IT Program Manager to manage the digital platforms behind one of the world's leading humanitarian organizations. As IT Program Manager, you will manage a complex, multi-platform portfolio with genuine strategic influence from day one. You will own the delivery of enhancements, integrations, and new capability launches that keep the IRC's digital supporter experience best-in-class.
Responsibilities:
- Drive end-to-end program delivery: Own the full lifecycle of multiple concurrent MarTech initiatives , from scope definition and roadmap planning through to launch and post-delivery review.
- Champion Agile ways of working: Serve as Scrum Master for your project and product teams , coaching on Agile principles, facilitating sprint planning, standups, retrospectives, and reviews, and proactively removing blockers to keep delivery on track.
- Keep stakeholders informed and aligned: Prepare clear, timely status reports covering scope, milestones, risks, and budget.
- Manage budgets and vendors: Oversee budget tracking and vendor invoicing for your portfolio.
- Lead business analysis activities: Work with the team to define and track functional and technical requirements, document current and future state processes, and coordinate testing activities.
- Manage risk proactively: Maintain risk registers and mitigation plans.
- Shape the roadmap: Partner with Product Managers to build out product and project roadmaps that reflect both business priorities and technical realities.
Requirements:
- 3-6 years of experience in IT project or program management, ideally across e-commerce systems, donation platforms, website CMS, or other Marketing Technology.
- A strong track record of delivering multiple concurrent projects on time and within budget.
- Hands-on experience with Agile methodologies (Scrum, SAFe, or similar).
- Experience using project management tools such as Jira or Monday.com.
- Excellent stakeholder management and communication skills - comfortable engaging with variety of project collaborators from developers to executives.
- Strong analytical and problem-solving skills, with the ability to synthesize data and drive decision-making.
Benefits:
- Real-world impact , your work directly supports humanitarian programs serving millions of people in crisis.
- Breadth and ownership , lead a complex, multi-platform portfolio with genuine strategic influence from day one.
- Collaborative culture , work alongside Product Managers, Data Engineers, Business Analysts, and business stakeholders in a distributed, multicultural team that's deeply committed to its mission.
- Modern delivery , Agile/Scrum at the core, with room to shape how the team works.
- Remote-first flexibility , work from anywhere in the US as part of a truly global organization.