Description
We are seeking an Operation Project Manager / 運用プロジェクト責任者 to lead the operation and maintenance team for a client, ensuring the stability of their IT services.
Responsibilities:
- Construct and operate the operation and maintenance team
- Take responsibility for the quality and structure of the operation and maintenance team's delivery
- Communicate with clients and control the team's activities to ensure prompt responses
- Manage escalations and respond to clients during critical situations
- Support system implementation and integration from an operational perspective
- Build and maintain effective relationships with clients as a trusted advisor
Requirements:
- 5+ years of experience in IT operations, system construction, or maintenance
- Experience as a leader or sub-leader of an operation and maintenance team
- Knowledge of project management and practical experience
- Ability to plan, coordinate, and execute tasks with team members and partners
- Basic knowledge of infrastructure, including servers, networks, storage, and OS
- Experience with Linux, VMware, Database, and M365
Preferred Skills:
- Mission-critical system operation skills
- ITIL Foundation certification
- Experience with OSS products and related tools
- English communication skills
- Security-related knowledge
Benefits:
- Comprehensive health and wellbeing benefits
- Personal and professional development opportunities
- Unconditional inclusion and flexible work arrangements