Description
We're looking for a confident and proactive Sales Manager to join our team at Russell & Bromley Mayfair. In this role, you'll support sales and wider commercial performance on the shop floor, work closely with the team, and deliver an exceptional customer experience that reflects the Russell & Bromley brand.
Responsibilities:
- Support the smooth running of the store and help create a welcoming environment for customers and colleagues
- Deliver an outstanding customer experience through excellent service and product knowledge
- Support sales performance and help drive team delivery of store targets and KPIs
- Provide day-to-day guidance and encouragement to team members
- Open and close the store, acting as the responsible person on duty when required
- Maintain high standards across visual merchandising, stock presentation, and replenishment
- Handle customer queries and service issues with empathy and professionalism
- Ensure company policies and procedures are consistently followed
Requirements:
- Customer focused, with a warm, approachable, and personable manner
- Commercially aware and motivated by delivering strong sales performance
- A supportive and dependable team player with strong communication skills
- Organised, reliable, and comfortable working in a busy retail environment
- Passionate about delivering a premium in-store experience
- Previous experience in a supervisory, keyholder, or management role would be an advantage
- Available to work a schedule that includes evenings, weekends, and key trading days
Benefits:
- Fantastic rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE, Lipsy, Gap, and Victoria's Secret products
- 10% off most partner brands & up to 15% off Branded Beauty
- Sharesave Scheme
- 60% off a generous (optional) working wardrobe allowance
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers
- Access to fantastic discounts at our Staff Shops
- Access to a digital GP and other free health and wellbeing services
- Life assurance
- Discounted health plan for you and your family
- Financial Wellbeing
- Apprenticeship
- Direct to Work
- Support Networks
- Wellhub
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