LATAM Sales & Business Development Manager (Contract)

We are seeking a LATAM Sales & Business Development Manager to drive sales growth, account management, and business development across key Latin American markets, including Chile and Peru.

Responsibilities:

• Manage and strengthen relationships with existing distributors, retailers, and strategic partners to achieve sales objectives and expand Cricut's market presence.
• Identify, develop, and onboard new distributors, retailers, and commercial partners to accelerate regional expansion and unlock new business opportunities.
• Oversee sales performance, inventory planning, product availability, and sell-in/sell-out execution to ensure sustainable growth.
• Collaborate closely with Sales, Marketing, and Operations teams to develop commercial strategies, execute promotional initiatives, and maximize business performance across the assigned territories.

Major Activities:

• Communicate with the Sales, Merchandising, and Operations teams to ensure the accurate and timely ordering and transfer of goods to retail partner stores, distribution centers, and eCommerce channels.
• Partner with the Order Management and EDI teams to ensure purchase orders are processed accurately and on time.
• Collaborate with the Sales team to support promotional activities, and provide sales and inventory analyses to manage discontinued products, minimize markdowns, and maintain service level goals.
• Partner with demand planners, wholesale management, sales, merchandising, operations, and product teams to address inventory-related issues and provide actionable solutions.

Analysis:

• Partner with Demand Planners, Sales, and planning teams to review inventory for upcoming sets, as well as exiting and new products.
• Monitor and evaluate weekly sales-in and sales-out trends.
• Create/manage sell-through forecasts by product line for Quarter +2 for Mercado Libre 1P and authorized 3P marketplace sellers.

Documentation:

• Maintain appropriate documentation of changes made to replenishment parameters to allow thorough review of the impact and success of those changes.
• Provide weekly updates on the status of key inventory issues.

Communication:

• Build and maintain positive working relationships with Sales, Marketing, Operations, and all cross-functional teams.
• Proactively communicate any SBA inventory issues with Sales/Sales Support to allow for the best resolution.

Systems Usage:

• Demonstrate a working knowledge of Mercado Libre Fulfillment, Excel, and Power BI.

Performance Measures:

• Support sales goals/budget.
• Support gross margin/contribution margin objectives.
• Reduce overstock and increase inventory productivity.

Qualifications:

• Minimum level of formal education: BS in Business, Finance, Retail, or related field (or equivalent experience).
• Experience with: Mercado Libre, Falabella, Ripley, Paris, Tai Loy, PriceSmart, or other major retail and eCommerce platforms in Chile and Peru.
• Special certification or technical skills: Advanced proficiency in MS Excel/Access.
• Minimum years of experience required: 3–5 years of replenishment experience.
• Bilingual in English and Spanish, with strong communication skills in both languages.