Solutions Engineer

Join Team Cisco as a Solutions Engineer and help serve state agencies, local governments, school districts, and higher education institutions. You will partner with an Account Executive to co-own your territory, act as a trusted technical advisor, and build solutions that solve real problems.

Key Responsibilities include:

• Territory Co-Ownership: Partner with your Account Executive to jointly plan, strategize, and execute account growth across your assigned SLED territory.
• Technical Leadership Across the Security Portfolio: Serve as the go-to technical expert across Security including Firewalls, ISE, Secure Access, DUO.
• Customer-Facing Execution: Lead and deliver high-impact discovery sessions, technical presentations, demonstrations, and proof-of-concept engagements that move opportunities forward.
• Efficiency Through Modern Tools: Use AI-driven tools and workflows to work smarter , streamlining your own technical discovery and demo-building process while helping customers identify similar opportunities for efficiency in their own environments.
• Executive & Stakeholder Engagement: Build trust and credibility with stakeholders at every level , from front-line IT staff to superintendents, CIOs, and agency directors.
• Community & Event Engagement: Represent Cisco at Tech Days, Executive Briefings, and other regional events that connect us with the public sector community we serve.
• Cross-Functional Collaboration: Work hand-in-hand with regional teams, business unit and channel partners to deliver complete, well-rounded solutions.
• Culture of Growth: Contribute to a team culture built on coaching, curiosity, and continuous learning , for yourself and those around you.

Minimum Qualifications:

• 5+ years of experience as a pre-sales Solutions Engineer or in a similar technical, customer-facing role.
• CCNP Enterprise-level experience or equivalent, with the ability to achieve CCNP Enterprise certification within 12 months of joining Cisco (if not already held).
• Hands-on experience with Cisco technologies, including Security/Firewalls, ISE, Secure Access, DUO
• Bachelor's degree in Computer Science, Electrical Engineering, Information Technology, or a related field , or a minimum of 4 years of documented equivalent practical experience.
• Excellent presentation skills and the ability to travel to customer locations for meetings and presentations.

Preferred Qualifications:

• CCNP or CCIE certification, or equivalent.
• Experience presenting complex technical solutions to both technical and non-technical audiences, including CxO-level executives.
• Strong problem-solving and troubleshooting skills.
• Comfort using AI tools to improve personal productivity and help customers uncover efficiencies in their own workflows.
• Knowledge of the Cisco partner ecosystem.
• Competitive knowledge of the IT industry.
• A track record of consultative selling.
• Experience in IT Architecture or Operations.

Benefits:

• Medical, dental and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness
• Non-exempt employees receive 16 days of paid vacation time per full calendar year
• Exempt employees participate in Cisco's flexible vacation time off program
• 80 hours of sick time off provided on hire date and each January 1st thereafter