Description
The Executive Support Product Alignment Lead is a globally scoped role providing high-impact executive support to the Chief Operating Officer (COO) within a Product while serving as the operational leader for Executive Assistants across the Product.
This role is both strategic and operational in nature. The ES Product Alignment Lead ensures seamless executive support, drives consistency in how Product leadership is enabled, and operationalises the Product Alignment Model to strengthen collaboration, clarity, and efficiency across global Product teams.
Key Responsibilities
Executive & Product Leadership Support
- Provide comprehensive, proactive executive support to the Product COO, including complex calendar management, expense management, global travel coordination, meeting preparation, follow-ups, and communications.
- Act as a trusted partner to Product leadership, anticipating needs, identifying risks, and resolving issues before partner concern.
- Support key Product leadership forums, offsites, and planning cycles.
- Manage sensitive and highly confidential information with discretion and sound judgment.
Global EA Leadership & Oversight
- Provide functional direction to Product Executive Assistants globally, fostering a high-performing, connected EA community.
- Establish clear operating rhythms, standards, and guidelines for executive support across the Product team.
- Coach, mentor, and develop EAs, supporting capability building, career progression, and succession planning.
- Serve as the primary partner concern point for EA-related challenges within the Product organisation.
- Find opportunities to streamline processes, improve workflows, and enhance collaboration across their global Product team.
- Track and manage key operational cadences, dependencies, and cross-product initiatives.
- Operationalise and embed the Product Aligned Executive Support Model, ensuring consistent ways of working within a Product, regions, and leadership teams.
Benefits
- Annual Wellness Allowance
- Paid time-off
- Medical, Dental, Vision
- Flex Spending & Health Savings Options
- Prescription Drug plan
- 401(K) Savings Plan and Company match
- Basic life insurance
- Disability benefits
- Emergency backup dependent care
- Adoption assistance
- Commuter assistance