Description
The AI Transformation Strategy & Operation Lead is a senior leadership role responsible for establishing, strategy governing, and orchestrating Pfizer China’s portfolio of AI-driven transformation initiatives within the GTM Transformation Team.
Key Responsibilities
Strategy & Framework
- Establish and maintain a comprehensive AI transformation strategy & governance framework, including standards, methodologies, templates, and processes that ensure consistency, quality, and auditability across all transformation programs.
- Define and operationalize end-to-end program lifecycle management practices , from initiative intake and scoping through execution, launch, and value realization.
Portfolio Management
- Oversee and manage the AI transformation project portfolio, ensuring initiatives are strategically prioritized, resourced, and tracked against defined OKRs and KPIs aligned with Pfizer China’s GTM transformation strategy.
- Maintain a consolidated portfolio view, identifying interdependencies, sequencing initiatives, and flagging bottlenecks or risks to ensure cohesive, on-schedule delivery.
Senior Stakeholder Management
- Serve as the primary liaison between the GTM Transformation Team and senior leadership, BU leads, digital, CEI, and external partners, ensuring transparent communication, alignment, and sustained executive sponsorship.
- Facilitate steering committee meetings, governance forums, and cross-functional alignment sessions, driving accountability and decision-making efficiency at all levels.
Transformation Roadmap
- Develop and maintain the integrated AI transformation roadmap, incorporating strategic priorities, resource constraints, and emerging opportunities to guide multi-year transformation execution.
- Continuously refresh the roadmap in response to business developments, regulatory changes, and technology advancements in the AI landscape.
Performance Reporting
- Design and deliver executive-level dashboards, progress reports, and strategic updates that communicate transformation milestones, risks, and business value realization to senior leadership and the Board.
- Establish clear metrics and success criteria for all transformation programs, enabling data-driven portfolio decisions and course corrections.
Resource & Budget Governance
- Optimize resource allocation across the transformation portfolio, managing workforce planning, vendor engagement, and budget deployment to maximize program impact.
- Partner with Finance to manage transformation budgets, track spend against plan, and develop business cases for new investment decisions.
Risk & Issue Management
- Proactively identify, assess, escalate, and mitigate risks and issues across transformation programs, maintaining a live risk register and proposing resolution pathways in a timely manner.
- Foster a risk-aware culture within the transformation team, embedding structured risk reviews into governance cadences.
Change Management & AI Culture
- Drive organizational change management initiatives that foster a culture of AI innovation, experimentation, and continuous learning within the GTM Transformation Team and across commercial functions.
- Develop and execute communication and engagement plans that build AI literacy, adoption readiness, and transformation momentum across the organization.
Compliance & Standards
- Ensure all transformation initiatives comply with Pfizer’s global standards, data privacy regulations (including PIPL), and local regulatory requirements.
- Maintain the highest standards of ethics, professional conduct, and risk management to safeguard Pfizer’s reputation and regulatory standing.
Qualifications
- Bachelor’s degree or above in Business Administration, Management, Data Science, Information Technology, or a related field; Master’s degree (MBA or equivalent) preferred.
- Minimum 10 years of professional experience in program/portfolio management, product owner and leadership, strategy consulting, or enterprise transformation roles within multinational or highly regulated environments.
- Proven track record of establishing and leading enterprise-level program functions or transformation offices, with demonstrated ability to govern large, complex, cross-functional programs from inception to value realization.
- Strong understanding of AI technologies, digital transformation methodologies, and their commercial applications in the pharmaceutical or life sciences sector.
- Demonstrated experience working directly with senior leadership and C-suite stakeholders; excellent executive communication, influencing, and facilitation skills.
- Expertise in change management frameworks and organizational development, with a track record of driving successful adoption of complex transformations.
- Strong analytical and strategic thinking skills with a structured, data-driven approach to portfolio decision-making.
- PMP, PgMP, Agile/SAFe, or equivalent program management certification preferred.
- Fluency in both English and Mandarin (written and spoken) required.
- Experience in the pharmaceutical, healthcare, or life sciences industry is highly desirable.