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From the employer's careers site First seen 25 Oct 2026

Channel Sales Manager - UK & Northern Europe

Freshworks London, England Hybrid senior full-time

The employer hasn't listed a salary.

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Description

Organisations everywhere struggle with the costs and complexities of software solutions that promise to simplify their lives. Freshworks offers a different approach, building uncomplicated service software that delivers exceptional employee and customer experiences.

This is a pivotal, high-impact individual contributor role focused on driving rapid channel expansion, joint go-to-market strategy, and enterprise revenue growth across the UK and European region. As a Channel Sales Manager, you will be responsible for hunting, building, and scaling our Systems Integrator (SI) and Managed Service Provider (MSP) ecosystem.

Key Responsibilities:

  • Partner Recruitment & Practice Building: Identify, target, and sign regional/large SIs and MSPs, and drive full-spectrum partner engagement.
  • Enablement, Co-Sell & Program Governance: Design, roll out, and execute structured co-sell frameworks and joint go-to-market strategies.
  • Pipeline & Enterprise Revenue Ownership: Own a post-ramp annual productivity target of ~$2M+, driving joint GTM strategy, pipeline growth, and enterprise revenue.

QUALIFICATIONS:

  • 7+ Years in SaaS Channel & Alliances: Proven track record in channel management, SI/MSP recruitment, joint GTM execution, or alliance development.
  • Full-Spectrum GTM Mastery: Hands-on experience executing sell to, sell through, and sell with motions.
  • Onboarding & Enablement Innovation: Demonstrated track record of designing partner enablement programs.

ADDITIONAL INFORMATION: At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity.

Skills

Required

  • SaaS Channel & Alliances
  • Channel Management
  • SI/MSP Recruitment
  • Joint GTM Execution
  • Alliance Development
  • Co-Sell Frameworks
  • Partner Enablement

Nice to have

  • Direct experience competing against or displacing major legacy enterprise ITSM platforms
  • Prior experience working within a fast-scaling, high-velocity SaaS startup environment
  • Existing, active relationships across the UK and European regional SI and MSP community

Ready to apply?

You apply with the employer directly. Their original posting is here: https://jobs.smartrecruiters.com/Freshworks/744000156811876-channel-sales-manager-uk-northern-europe

Apply on Freshworks