Description
Join Salesforce, the #1 AI CRM company, as a Solutions Expert in the EMEA Solutions team with a focus on the UKI. You will work with non-profit organisations to devise and shape innovative agentic, CRM, and Data solutions to address key challenges. Your responsibilities will include:
- Leading client discovery and workshop sessions to design solution blueprints that deliver customer success
- Proactively researching and developing Points of View for customer and sector challenges
- Providing compelling and relevant customer presentations, including demonstrations built on the Salesforce platform
- Articulating the value of proposed solutions through inspiring storytelling and persona-driven demonstrations
- Collaborating with Forward Deployed Engineering teams and partners to shape POCs and Pilots
- Working in close partnership with sales teams, partners, product, and industry specialists to plan and deliver on sales campaigns and marketing events
- Partnering with Salesforce product management teams to deeply understand Salesforce solutions and roadmap
- Innovating with AI-driven tools to lead on developing new ways of working and reusable accelerators for the team
- Building and maintaining relationships with the sales team and primary contacts at key accounts
The ideal candidate will have:
- Experience working within a Solution Engineering, Pre-Sales, or Implementation role
- B2B and B2C experience with Salesforce Sales, Service, and Industry solutions
- Customer Data Platforms and AI expertise, especially with Salesforce
- Technical Sales or Pre-Sales experience
- Autonomous self-starter with ability to learn, lead, and prioritise tasks and time effectively
- Persuasive verbal, written, presentation, and interpersonal communication skills
- Passion for storytelling to bring customer engagements to life using impactful presentation and solution demonstration content
- Ability to travel and work across the UK, EMEA, and globally
Additional requirements include:
- Technical architectural knowledge of the Salesforce platform
- Technical expertise in CRM systems, Customer Data Platforms, Agentic Solutions, Fundraising, and Nonprofit solutions
- AI: Data Engineering, machine learning, Vector Databases & RAG, Agentic AI, and Agents
- Experience in post-sales implementations
- Experience in a high-performing, fast-paced sales environment
- Computer Science Degree or equivalent
- English language proficiency, with additional languages being useful