Description
We’re looking for an Account Manager to be the main point of contact for our clients, ensuring they get maximum value from Solidgate’s payments solutions. This role blends account management with business consulting: you’ll advise clients, identify growth opportunities, and support their strategic objectives.
You’ll help some of the world’s most promising internet companies navigate payments, optimize performance, and unlock growth. Your work directly impacts client success, Solidgate’s growth, and the evolution of payments in the Fintech sector.
Responsibilities:
- Be the partner, not the vendor. Build and nurture strong, long-term relationships with existing clients, becoming their go-to person in payments.
- Drive growth. Unlock upsell and cross-sell opportunities, helping clients increase revenue while expanding Solidgate’s footprint.
- Deliver value. Understand client needs and provide the right product solutions , from tailored demos to strategic recommendations.
- Spot opportunities. Research markets, analyze industries, and surface new business growth paths for clients.
- Collaborate across Solidgate. Work hand-in-hand with Sales, Marketing, and Product teams to ensure clients get the best experience possible.
- Keep the pulse. Track and report client performance metrics, providing insights that guide decisions both internally and externally.
Requirements:
- 2+ years of commercial experience in account management, business development, or sales in B2B products.
- Fluent English (Upper-Intermediate+) , you’ll be talking to global decision-makers daily.
- Proven sales mindset , able to identify expansion opportunities, drive upsells, and maximize account value.
- Strong communicator with excellent problem-solving and analytical skills.
- Organized, proactive, and capable of thriving in a fast-paced environment.
- Confident in Excel & PowerPoint for reporting and storytelling.
Benefits:
- High-impact role: You’re not inheriting a perfect system , you’re building one. Your work will define how we scale.
- Great product: We’ve built a fintech powerhouse that can be quickly scaled.
- Massive growth opportunity: Solidgate is scaling rapidly , this role will be a career-defining move.
- You’ll work with top tech companies: Our clients are fast-growing SaaS, digital goods, and B2C businesses.
- A-player team: Work alongside top fintech professionals with a proven track record and results.