Description
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses of any scale.
Key Responsibilities:
- Establish and maintain the department's quality standards, ensuring they align with global best practices and organisational goals.
- Act as a key technical expert during contract negotiations, defining robust Quality Assurance Agreements (QAA), warranty terms, and enforceable penalty frameworks for non-compliance.
- Lead the end-to-end supplier qualification process (AVL), conducting rigorous on-site and remote technical audits to evaluate manufacturing capabilities and risk profiles.
- Drive supplier excellence through systematic Scorecard evaluations and the SCAR (Supplier Corrective Action Report) process, ensuring root-cause elimination via 8D or similar methodologies.
- Collaborate with partners to optimise packaging, warehousing, and logistics, specifically aiming to eliminate transit-related defects and reduce logistics waste.
- Design and execute the development strategy for the IQC (Incoming Quality Control) and SQ divisions, fostering a high-performance culture through continuous training and mentorship.
- Lead the engineering team in proactive defect prevention, ensuring that technical requirements are met before mass production begins.
Key Requirements:
- Bachelor's or Master's degree in Electrical/Mechanical Engineering or a related technical field.
- 3+ years in Supplier Quality Management, ideally within high-tech electronics, systems assembly, or automotive industries.
- Expert ability to interpret complex technical drawings, specifications, and schematics.
- Deep understanding of ISO 9001 (mandatory).
- Mastery of core quality tools: APQP, PPAP, 8D, 5 Whys, Ishikawa, and FMEA.
- Intermediate+ English (fluent professional correspondence and negotiation). Chinese (Mandarin) is a significant "nice-to-have" for direct communication with Asian manufacturers.
- Strong analytical mindset, "system-first" approach to problem-solving, and the ability to influence partners in a high-pressure environment.
- Readiness for business travel (up to 20-30% of the time, including international trips).
We Offer:
- Opportunity to work in one of the most recognised and innovative security manufacturers.
- Opportunity to take on new challenges, advance your career, and make a meaningful impact.
- Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.